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Olivier Berthier

CEO
Moneythor
Member since
03 May 2007
Location
Singapore
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Bio

Olivier is the Founder and CEO of Moneythor, a financial technology company operating an online personal finance service and developing banking software components designed to help consumers monitor and improve their financial performance straight into their existing online banking services.

Oliv

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Moneythor
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Latest opinions

Olivier Berthier

Embracing digital in the face of bank branch closures

In recent years, the landscape of banking across the globe has undergone significant transformations. Among these many changes, the closure of bank branches on the high street has become a common sight, driven by technological advancements and changing consumer preferences. As reported in Finextra, over the last few weeks, some of the UK’s biggest...

26 July 2023 Banking Strategy, Digital and Transformation

Olivier Berthier

Cracking Personalisation in Digital Banking

When done correctly, personalisation in digital banking can increase customer engagement, reduce support costs and drive revenue. Technologies like AI and advanced data analytics are making personalisation possible and financial institutions around the world are putting their best foot forward as they implement personalisation strategies. While ...

24 October 2019 Digital Banking Trends

Olivier Berthier

Digital banking engagement: where are the metrics?

As banks are busy digitalizing every corner of their firms to prepare for the "Fourth Industrial Revolution", many seem to be missing a key complement to their digital adoption strategy which is digital engagement. According to RFi Group, true digital maturity is not just about technology, rather it is about having meaningful criteria to...

17 September 2018 Online Banking

See all 17 opinions by Olivier

Latest comments

Should existing Fintech vendors do more to nurture start-ups?

Nice one, Mick!

 

15 Sep 2015 04:24 Read comment

Retail banking customers' satisfaction does not mean loyalty

Mark, thanks for your comment.

I get your point on regulatory issues and I do agree, particularly when it comes to providing investment advice.

However there are many insights which can be provided online by financial institutions to assist their clients over and above the basic reporting of transaction details and without crossing the regulatory line. Those are the ones I was referring to.

It might be better to call it money management and financial literacy 101 then, rather than "financial advice". Take spend analysis, proactive alerts and anomaly detection or peer comparison and benchmarking, for example. I insist that the online channel is an excellent medium for this kind of more intelligent transaction reporting, whether you're on the Web-based channel, tablets or smartphones apps.

 

 

07 Jun 2013 12:58 Read comment

A reprieve for cheques - but is it needed?

And please let's remind ourselves that cheques are also physically dangerous for your health: http://bit.ly/pdC4P8

 

15 Jul 2011 03:22 Read comment

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Olivier writes about

  • payments
  • sibos
  • retail banking
  • wholesale banking

Olivier's opinion archive

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  • Financial Supply Chain

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  • Digital Banking Trends

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  • Moneythor
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